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This study investigates client satisfaction with the three therapies for the treatment of alcohol dependence used in Project MATCH. Primary findings indicate that (1) clients receiving these therapies as aftercare were more satisfied than those receiving them as outpatients; (2) outpatients were less satisfied with Motivational Enhancement and Twelve-Step therapies than with Cognitive-Behavioral therapy; and (3) higher levels of satisfaction were associated with higher levels of therapy attendance, greater reductions in drinking during therapy, and better clinical status at the end of therapy. The results reflect the complexity of the relationship among treatment process, therapy outcome, and client satisfaction.
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Donovan et al. (2002) studied this question.
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