This study provides evidence for motivated reasoning when participants' prior intentions are incompatible with stimulus messages. Two types of dissonance that result from incompatible goals are identified: affect-based dissonance (dissonance accompanied with negative emotions) and cognitionbased dissonance (dissonance accompanied with disagreements with the message). Findings indicate that different motivated reasoning strategies are used to reduce the 2 types of dissonance. Denying the relevance of the message information and shallow message processing reduced affect-based dissonance, and greater critical scrutiny of the message reduced cognitionbased dissonance. Specific recommendations for increasing the persuasiveness of health-related ads under conditions of affect-based versus cognitionbased dissonance reduction strategies are provided.
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Keller et al. (1999) studied this question.
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