Kathe Callahan, Marc Holzer, Rethinking Governmental Change: New Ideas, New Partnerships, Public Productivity & Management Review, Vol. 17, No. 3, Changing Government: Pressures, Reality, Responses: Proceedings of the Sixth National Public Sector Productivity Conference (Spring, 1994), pp. 201-214
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Callahan et al. (1994) studied this question.