This paper describes existing knowledge management (KM) tools and technologies in a historical context: where they have been, where they are now, and where they are going. It examines KM technologies in relation to early work done by Douglas Engelbart, subsequent developments in business and management, and recent technological advances. Finally, from this historical vantage point, the authors address the future of KM.
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Bair et al. (1998) studied this question.
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