Combining empirical evidence with Amartya Sen's concept of capabilities, this article argues that the digital divide is not merely a problem of access to ICTs. It is part of a larger developmental problem in which vast sections of the world's population are deprived of the capabilities to use ICTs, acquire information and convert information into useful knowledge. Fieldwork research including sample surveys conducted in rural locations in Kerala and Andhra Pradesh in India shows that these capabilities can only be created through large‐scale complementary interventions in economic and social development.
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Thomas et al. (2008) studied this question.
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