This article describes “emotional intelligence” and shows how to integrate emotional intelligence, and emotional skills training, into an undergraduate course. It provides background information on emotions and behavior that is useful in understanding emotional intelligence, how emotions may affect people’s behavior, and the relevance of this topic to interpersonal and organizational behavior. Incorporating examples from classroom activities, the article describes three teaching exercises that have proven useful in conveying a sense of the basic precepts of emotional intelligence to students and in helping students develop skills in emotionally intelligent behavior.
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R. B. Brown (2003) studied this question.
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