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In todays fast paced global business environment, firms need a flexible infrastructure that allows the organization to adapt to rapid change. An important enabler of this flexibility is the IT infrastructure. IT infrastructure flexibility is not a well understood concept and little work has been done on how to measure IT infrastructure flexibility. This paper fills this gap by proposing a measure for IT Infrastructure flexibility based on Keens 1991 reach and range.
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Kerry Ward (2011) studied this question.
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