What Is Really Going On?

Does deliberative setting, online versus face-to-face, influence citizens' experiences? Are certain factors differently influential in one setting than in the other? We draw on a nationally representative survey and identify citizens who participated in both online and face-to-face settings (n = 82). We use structural equation modeling to first assess the effects that deliberation format has on the interrelationship between such crucial factors as motivations to deliberate, perceived diversity, elicited emotions, enhanced understanding, and goal evaluation. We later employ network analysis to ask which factor or which cluster of factors is more central to an overall experience in which format. Relying on citizens who participated in both settings and using within-subject analyses, we assure that the previously unnoted findings are attributable to the format per se rather than to individual characteristics. We discuss the theoretical, practical and methodological implications.