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August 1, 2012Total Quality Management & Business Excellence

Measuring customer satisfaction of Internet banking in Taiwan: scale development and validation

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Authors

RCRai-Fu ChenChia Nan University of Pharmacy and ScienceJHJu-Ling HsiaoChia Nan University of Pharmacy and ScienceHHHsin‐Ginn HwangNational Yang Ming Chiao Tung University

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Chen et al. (2012) studied this question.

synapsesocial.com/papers/6a7c5f0cd96db32555400da9https://doi.org/10.1080/14783363.2012.704284
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