The study aims at identifying the impact of Management Information System (MIS) on the managerial decision-making process in Mu'tah University. The study uses the descriptive analytical approach to data collection and analysis purpose. The study sample included (69) employees at Mutah University from different administrative levels. The data were collected through a questionnaire prepared based on previous studies. The results showed a statistically significant impact of Management Information System characteristics (quality, flexibility, timely, accessibility) on the decision-making process. The results indicated that the timely is the most important characteristics that leads to good decisions.
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Samer et al. (2018) studied this question.