Claims that by managing its processes strategically, an organization can maximize its knowledge development capabilities to the full in creating and exploiting business opportunities. Presents the concept of knowledge‐based competition and explores the changing nature of competition. Identifies not only the speed of the organization transition to be the single biggest issue underpinning its successful development, but also the determination and exploitation of strategic processes to be the key creative ingredient to success.
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Chaharbaghi et al. (1996) studied this question.
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