This paper presents a comparison of two heuristic methods for assigning a part‐time work force to meet varying daily work loads. The authors use actual operating data from Purdue National Bank, Lafayette, Indiana, to make teller staffing decisions. The performance criteria for comparison of the two heuristics is the minimum number of workers employed, minimum number of interbranch transfers, and computer time necessary to attain a solution.
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Mabert et al. (1977) studied this question.
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