Perceived Organizational Support and Perceived Role Clarity as Predictors of Organizational Commitment

The present study investigates the effect of perceived organizational support (POS) and perceived role clarity on the organizational commitment of IT professionals in India. As the labor market faces intense competition and work arrangements reorganize, it becomes critical to understand the psychological bond employees develop with their institutions to improve retention, job performance, and overall well-being. A cross-sectional survey design has been adopted for the present study. The data were collected from 450 IT professionals (320 male and 130 female) in the Delhi-NCR region through stratified random sampling. Participants responded to standardized measures such as the Survey of Perceived Organizational Support (SPOS), the Role Clarity Scale (RCS), and the Organizational Commitment Questionnaire (OCQ). The linear regression analysis showed that POS and role clarity are significant positive predictors of organizational commitment. This research found that POS accounted for 40% of the variance (R² = 0.40, F = 275.48, p < 0.01), and role clarity accounted for 23% of the variance (R² = 0.23, F = 126.24, p < 0.01). The results indicate that POS is more influential than role clarity. In other words, feeling valued and supported creates a stronger emotional obligation to repay the favor with loyalty than merely understanding job expectations does. IT organizations need to invest in employee well-being by implementing wellness programs, offering job flexibility, and clearly communicating roles and responsibilities. To obtain a committed, engaged, and loyal workforce in the fast-moving industrial sector, strong recognition systems and regular performance feedback are essential.