Supply chain management (SCM) is an area of increasing importance among enterprises and of growing academic interest It is based on the concept of firms as part of multiple organizations oriented to the provision of goods and services for the final customer From this perspective, several studies have verified that integration and collaboration in the supply chain can provide important benefits to the companies involved. Among these benefits are added value, the creation of efficiencies and client satisfaction
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Simone Regina Didonet (2012) studied this question.
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