Neobanks have managed to disturb the comfort of traditional banks in the market for financial products and services. The new digital-only banks are considered to be a serious competitor to the traditional, brick-and-mortar delivery of services. Nevertheless, aside from the swift growth, the sustainability and future growth of the neobanks' business models are yet to be determined. Accordingly, there is a need to identify some of the most important factors that will have a significant impact on the neobanks' ability to sustain their business operations.
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Zoran Temelkov (2022) studied this question.
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