Violence in the Workplace: The Role of Human Resource Management

An upset individual walks into the Department of Human Resource Management and demands to see the Director. He explains to the receptionist that the recent Reduction-in-force within the organization left him without a job, and with a wife and two children who are depending on him for support. He is clearly emotionally upset, and, when the receptionist informs him that he will have to make an appointment and come back at a later time, he pulls out a gun, shoots the receptionist and two personnel clerks in the same office, turns and runs out of the building.