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Outlines the evolution of facilities design to the point where it is capable of supporting an organisation’s strategic content. Explains the key principles of strategic facility planning (SFP) and details the key stages of the design process. Outlines seven steps including elements such as determining space requirements and generating macro layouts. Concludes that SFP can provide the process to turn a facility into a facilitator of competitive advantage and customer perceived added value.
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Frank Kerns (1999) studied this question.
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