Examines factors such as the trend to globalisation, triggers for change such as advances in information technology (IT), changing organisation structures and adoption of business process re‐engineering using the findings of a questionnaire. Questions addressed the topics of: industrial sector, organisational strategy, structure, people, performance, and the role of IT. The key findings included: that globalisation was a real and significant force for change affecting organisation strategy, operations, and characteristics; that alternative organisation strategies lead to varying organisational success, and scope for improvement; and that evolution (rapid or slow) to a virtual enterprise is feasible for most firms.
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Wright et al. (1998) studied this question.
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