This paper presents an integrated service-oriented enterprise system development framework (called the BITAM-SOA Framework) as well as an instantiated design process model (called the Service Engineering Schematic) that was a result from a three-year action research case study with a Fortune 50 company in the financial services industry. The BITAM-SOA Framework and Schematic advance are both business-IT alignment and software architecture analysis techniques supporting the engineering of enterprise-wide service-oriented systems-that is, service engineering.
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Chen et al. (2010) studied this question.
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