The relationship of basic decoding skills to managerial effectiveness has largely been ignored by organizational and communication researchers. This is despite regular pronouncements by employers that they need individuals who can speak and write clearly. This study examined the relationship between basic decoding (listening, nonverbal sensitivity, and reading) skills and managerial effectiveness in a bank environment. Aspects of listening, nonverbal sensitivity, and reading were found to be related to managerial effectiveness.
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Alexander et al. (1992) studied this question.
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