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The author proposes an alternative to process-based methods of assuring software quality: a certification process that will provide product-based and trustworthy quality guarantees for commercial software packages. I call the agencies that perform such certification "software certification laboratories" (SCLs). The beauty of establishing independent SCLs is that they provide a fair playing field for each publisher, assuming that each product under review receives equal treatment.
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J. Voas (2000) studied this question.
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