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One hundred employee assistance clients completed self assessments during intake and again at the end of counseling. They rated their overall level of psychosocial functioning and their level of functioning at work. Counselors rated the clients on the Global Assessment of Functioning Scale at the beginning and at the end of counseling. In the termination summary, counselors also rated the amount of perceived improvement by each client on the major goals established at the beginning of counseling. The majority of clients showed improvement in overall functioning. Clients who had presented for counseling because of work-related problems reported improvement in their work adjustment, and so did clients who had presented with problems that were not related to work. Clients with work-related problems reported a somewhat-lower level of overall functioning before and at the end of counseling.
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Dickerson et al. (2012) studied this question.
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