Demonstrating the Value of EAP Services

This article presents findings from a study designed to evaluate the clinical outcomes of EAP interventions. Participants received EAP services from ValueOptions' Kentucky office and completed the Behavior and Symptom Identification Scale (BASIS-32®) upon intake and follow-up approximately one month later. Analyses included stratification by severity of difficulty at intake and demographic variables, as well as specific results for mandatory referrals and substance abuse as a presenting problem. In general, significant positive findings were demonstrated, suggesting that EAP services can have a meaningful impact on the reduction of symptoms and improvement in functioning.