Evaluating Usability of E-Learning Systems in Universities

The use of e-learning systems has increased significantly in the recent times. E-learning systems are supplementing teaching and learning in universities globally. Kenyan universities have adopted e-learning technologies as means for delivering course content. However despite adoption of these systems, there are considerable challenges facing the usability of the systems. Lecturers and students have different perceptions in regard to the usability of e-learning systems. The aim of this study was to evaluate usability attributes that affect e-learning systems in Kenyan universities. The study had two fold objectives; determining status of e-learning platforms and evaluating usability issues affecting e-learning adoption in Kenyan universities. The research took a case study of one of the public universities which has implemented Moodle e-learning system. The usability attributes evaluated were user-friendliness, learnability, technological infrastructure and policy. The research made recommendations which could help universities accelerate the adoption of e-learning systems.