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A. Effects of Apologies on Settlement Decisionmaking ......... 484 1. Effects of Apology on Settlement 485 2. Effects of Evidentiary Rules on Settlement 490 3. Sum m ary 491 B. Factors Influencing the Effects of Apologies 492 1. Responsibility and Injury 492 2. Effects of the Nature of the Apology 494 3. Effects of Evidentiary Rule 499 4. Sum m ary 500 IV.
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Jennifer K. Robbennolt (2003) studied this question.
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