Innovation and the creative process : towards innovation with care

Contents:ForewordJon SundboINTRODUCTION1. Innovation with Care: What it MeansLars FuglsangPART I: INVOLVEMENT2. Innovation and Involvement in ServicesJon Sundbo3. Customer Relationship Management (CRM) as Innovation: Taking Care of the Right CustomersJan Mattsson4. Innovation with Care in Health Care: Translation as an Alternative Metaphor of Innovation and ChangeJohn Damm ScheuerPART II: IMPORTANCE5. The Public Library Between Social Engineering and Innovation with CareLars Fuglsang6. Getting Waste to Become Taste: From the Planning of Innovation to Innovation PlanningGestur Hovgaard7. Public Innovation with Care: A Quantitative ApproachLars Fuglsang, Jeppe Hojland and John Storm Pederson8. Meta-Innovations on Strategic Arenas: Innovative Management in Public OrganizationsJorn Kjolseth MollerPART III: POSITIONING9. The Interaction Between Public Science and Industry, and the Role of the Oresund Science Region's Platform OrganizationPovl A. Hansen and Goran Serin10. The Role of a Network Organization and Internet-Based Technologies in Clusters: The Case of Medicon ValleyAda Scupola and Charles Steinfield11. The 'Mad Max Puzzle': Positioning and the Lone InventorJerome Davis and Lee N. DavisPART IV: SENSEMAKING12. Sense Caring in InnovationPeter Hagedorn-Rasmussen13. Making Innovation DurableConnie Svabo14. Intrapreneurship - Differences in Innovations is a Matter of Perspective and UnderstandingHanne Westh Nicolajsen15. Mindful InnovationPouol Bitsch OlsenIndex