Menu selection systems reduce training and memorization, simplify entry of choices, and structure the user's tasks. However, the use of menu selection is no guarantee that novices or experts will be satisfied or able to carry out their work. This article focuses on the multiple design issues in creating successful menu selection systems. These include the primary issue of semantic organization and the host of secondary issues such as response time and display rates, shortcuts for frequent users, titles, phrasing of menu items, graphic layout, and selection mechanisms. Novel approaches such as pop-up menus and embedded menus are covered. Experimental results and design guidelines are presented.
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Ben Shneiderman (1986) studied this question.
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