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August 19, 2026Transforming Government People Process and Policy

Institutional legitimacy and governance readiness for public safety AI: beyond technical accuracy in government AI systems

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Authors

SCSungil ChoSLSeulki Lee

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Overview

Survey study reveals institutional legitimacy drives public acceptance of safety AI in South Korea, indicating governance readiness outweighs pure technical accuracy.

Key Points

  • To examine how institutional legitimacy and governance conditions influence public acceptance of AI-based threat detection systems beyond technical accuracy.
  • Survey-based design administered to 510 valid respondents in South Korea.
  • Evaluated using a two-step structural equation modeling approach (confirmatory factor analysis and structural path analysis) with 5,000 bias-corrected bootstrap mediation resamples.
  • Trust in government significantly predicted institutional legitimacy (ß = 0.660, p < 0.001), which subsequently shaped performance expectancy and perceived social deterrence.
  • The full structural model accounted for 84.8% of the variance in behavioral intention to support safety AI systems (R² = 0.848), confirming 11 of 12 direct hypotheses.
  • Ethical concerns did not directly undermine institutional legitimacy, demonstrating conditional rather than automatic normative resistance from the public.

Cite This Study

Cho et al. (2026) studied this question.

synapsesocial.com/papers/6a8563eb03308d306e2d75b7https://doi.org/10.1108/tg-03-2026-0116
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