A growing number of organisations are investigating the use of Radio Frequency Identification (RFID) as a tool to improve their business processes across the enterprise. When implemented properly, the benefits RFID brings to supply-chain management, logistics, and asset tracking are clearly understood. Yet many companies do not realise the value RFID can supply by providing data input into a company's Six Sigma and Lean applications by facilitating operational visibility. In this paper, a systematic approach that integrates the phases of business process reengineering, RFID data-based decision making, laboratory-level prototyping, and pilot implementation at industry site are discussed. [Received 12 January 2010; Revised 16 August 2010; Accepted 14 December 2010]
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Saygin et al. (2011) studied this question.
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