To address the issues of software product quality, the Joint Technical Committee 1 of the International Organization for Standardization and International Electrotechnical Commission published a set of software product quality standards known as ISO/IEC 9126. These standards specify software product quality's characteristics and subcharacteristics and their metrics. Based on a user survey, this study of the standard helps clarity quality attributes and provides guidance for the resulting standards.
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Jung et al. (2004) studied this question.
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