This study observes the impact of knowledge management in moderating the perceived usability, perceived ease of use, and perceived risk on the intention of Dili (Timor Leste) residents to use a digital transaction application. The sample size for this study, which uses quantitative approaches, is 350 respondents. Additionally, they are using SmartPLS software to manage data from questionnaires issued online. This study shows that there is a positive and statistically significant relationship between moderating effects and intention to use. Additionally, the intention to use is significantly impacted by perceived risk.
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Neves et al. (2023) studied this question.
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