What question did this study set out to answer?

To examine the mechanisms connecting data analytics implementation in operations management to firm performance, focusing on the roles of innovation capabilities and employee involvement.

August 20, 2026International Journal of Operations & Production Management

Sociotechnical synergy: how employee involvement unlocks the value of data analytics

View Full Paper

Ask AI

Bookmark

To examine the mechanisms connecting data analytics implementation in operations management to firm performance, focusing on the roles of innovation capabilities and employee involvement.
Analyzed cross-sectional firm-level data from the European Company Survey across 28 European countries, evaluating the 2013 wave (N=19,470 managers) and 2019 wave (N=18,616 managers and N=1,848 employees).
Evaluated relationships via moderated mediation modeling based on sociotechnical systems theory and conducted robustness tests across subsamples, alternative specifications, and endogeneity assessments.
Data analytics implementation impacts firm performance primarily by enhancing capabilities for both process and product innovation.
Moderated mediation analyses indicated that the performance value derived from data analytics is contingent on employee involvement practices, specifically empowerment, skill development, and team orientation.

Discussion

No takes yet. Share an insight, caveat, or question.

Implication

Cross-sectional survey analysis reveals data analytics drives performance via innovation capabilities in European firms, highlighting employee involvement as a critical moderator.

Cite This Study

Lameijer et al. (2026) studied this question.

synapsesocial.com/papers/6a86b5b08a91293e6a1cd2af https://doi.org/10.1108/ijopm-08-2025-0810

View Full Paper

Ask AI

Bookmark

Implication

Cross-sectional survey analysis reveals data analytics drives performance via innovation capabilities in European firms, highlighting employee involvement as a critical moderator.

Sociotechnical synergy: how employee involvement unlocks the value of data analytics

Key Points

Discussion

Implication

Cite This Study

Sociotechnical synergy: how employee involvement unlocks the value of data analytics

Key Points

Discussion

Implication

Cite This Study

Also Consider

Also Consider