Interpersonal perception in cross-group interactions: Challenges and potential solutions

This review provides a framework for theorising about the processes that give rise to interpersonal perception during encounters between two individuals who belong to different groups. Consistent with a dyadic approach, interpersonal perception is considered a function of the unique and combined effects of the perceptions and behaviours of both partners involved in the interaction. A model is presented in which negative expectancies give rise to feelings of anxiety and behavioural displays of anxiety, both of which in turn influence interpersonal judgements. Factors that vary at the level of the perceiver, target, and the interaction are examined as moderators of interpersonal perception. Lastly, given that the study of interpersonal perception within cross-group dyadic encounters is relatively new, several strategies that show promise for improving interpersonal perception are discussed. Turning towards the future this article concludes by discussing how research and theory outside the domain of intergroup relations can be used to develop innovative methods for improving perception processes.