Organizational information systems cannot produce any positive outcome unless the end‐users accept, adopt and use it. In this paper, we report the results of an investigation of the perception gap between end‐users and software developers regarding end‐user participation in software development. Our analysis shows the existence of perception gap, which could affect the level of end‐user participation in software development. The implication of this is poor acceptance of software system applications and failure of some software system projects.
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Akinnuwesi et al. (2013) studied this question.
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