This research paper is concerned with the problem of making “knowledge flow” practical for a wide variety of companies. The paper discusses the need for a practical solution to knowledge transfer and demonstrates how the challenges of knowledge transfer were overcome in a cross‐functional environment using the principles of object technology. The proposed concept, by offering a structured approach to knowledge transfer, allows organisations to create systems based on simple but effective knowledge transfer processes, which will integrate with legacy computing systems.
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Fernandes et al. (2002) studied this question.
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