Emerging Digital Technologies to Combat Future Crises: Learnings From COVID-19 to be Prepared for the Future

In 2020, the world has witnessed an unprecedented global pandemic with COVID-19. It has led nations to take measures that have an enormous impact on individuals, society, and the economy. Researchers and practitioners responded rapidly, evaluating the opportunities to capitalize on technology for tackling the associated challenges. We investigate the innovative potentials of three emerging digital technologies — namely, the Internet of Things, artificial intelligence, and distributed ledgers — to tackle pandemic-related challenges. We present our findings on the most effective means of leveraging each technology’s potential, the implications for use in crises, and the convergence of the three technologies.