Various products required by customers are classified into several product families, each of which is a set of similar products. A reconfigurable manufacturing system (RMS) manages to satisfy customers, with each family corresponding to one configuration of the RMS. Then, the products belonging to the same family will be produced by the RMS under the corresponding configuration. The manufacturing system possesses the reconfigurable function for different families. A performance measure is defined as service levels for the families. A semi-Markov process is formulated for obtaining the performance measure. When a larger fluctuation in the market happens, the manufacturer can adjust the system to improve the performance measure. An optimization of a reassigning problem is discussed, which reassigns the maximum numbers of orders to the families. Two solution approaches are proposed to solve the problem. Numerical examples are given for illustrating the methodologies.
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Jiancai Wang (2001) studied this question.
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