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This article considers the effectiveness of recruitment and organising approaches during ISTC's successful recognition campaign at FCI Ltd, focussing in particular on the role of ‘shadow stewards’. The case study illustrates the positive impact of innovative grassroots campaigning associated with the organising model. However, it also highlights the real difficulties facing key union players in transforming successful recruitment and recognition into effective workplace representation and robust trade unionism.
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Findlay et al. (2003) studied this question.
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