Nokia on the slope

This case study explores the origins of Nokia’s decline in the mobile technology market, as an unsuccessful attempt to introduce an open-source strategy into the business. Nokia created a hybrid model, which codified conflicting principles taken from closed and open mode of collaboration. A series of implementation problems resulted in Nokia struggling to attract open-source partners, growing issues with managing in-house staff and ultimately failing to develop a new mobile operating system fast enough to stay competitive. Key learning outcomes: At the completion of the case study, students will understand the complexity of open innovation implementation when paradigmatic differences between businesses and/or partners are not resolved.