Monitoring the Performance of the Pedestrian Transfer Function of Train Stations Using Automatic Fare Collection Data

Over the last years all train stations in The Netherlands have been equipped with automatic fare collection gates and/or validators. All public transport passengers use a smart card to pay their fare. In this paper we present a monitor for the performance of the pedestrian function of train stations which is based on data from the automatic fare collection system. To our knowledge this is the first study that uses smart card data in the context of pedestrian behaviour at train stations. To illustrate the added value of the monitor, various applications for a number of train stations are presented.