Executive Summary This article looks at the evolution of telework in the United States as well as the benefits and potential problems associated with this growing phenomenon. One of these issues, effective leadership of teleworkers, is the focus of the article. The authors suggest that Situational Leadership™, a leadership model which has been in use since the late 1960s, is an appropriate tool for leaders to use in successfully influencing their off-site workers. Situational Leadership™ is explained and applied to a variety of telecommuting scenarios.
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Gibson et al. (2002) studied this question.
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