Paper deals with the efficiency of the order picking process according to the order picking area layout. The conducted research addresses the problem of congestion in the order picking area, which affects the locking time of workers during order picking. A copyright computer application was used to implement the research, allowing the construction of variants in the order picking system and simulating the implemented processes in the variants of order picking, as well as estimating specific
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Kłodawski et al. (2013) studied this question.
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