Managing a complex assembly system includes understanding and supporting the operators’ information processes. This paper presents theory (intuition, flow and guidelines for information presentation) combined with case results. The aim is to find ways to pragmatically support intuition in complex assembly. Results indicate that training and education may be a big part of supporting intuition. Other ways to support intuition include creating instructions that support: filtering, realistic tools and explanations. It is also important to consider individual differences.
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Mattsson et al. (2016) studied this question.
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