Query Languages: Design Recommendations Derived from the Human Factors Literature

This paper reviews the human factors literature dealing with query languages. It covers natural and formal query languages, and such specific topics as quantifiers, data organization, mixed initiative dialogues, abbreviations, experimental evaluation of query language features, and research on person-to-person communication. Also discussed are issues to consider when determining a query language's suitability. A summary of the findings, in the form of a compendium of design recommendations, is presented as a result of this review.