Victims’ motivations for reporting to the ‘fraud justice network’

It is well-established that (online) fraud has one of the lowest reporting rates across all crime categories. However, there is a large gap examining why some victims choose to report online fraud offenses. Therefore, this paper examines the under-researched group of online fraud victims who reported their crimes to authorities. Based on interviews with 80 victims across Australia, who lost at least AUD10,000 to online fraud, this paper demonstrates two motivations behind reporting: a sense of individual justice, and an altruistic notion of protecting others. The paper also highlights the negativity associated with the reporting process. The paper uses these findings to determine what can be learnt from the victims who were willing to report. It concludes with a discussion of the challenges evident in seeking to improve the confidence of victims reporting to authorities.