The case study on which this article is based describes a two‐and‐a‐half month long strike of Israeli academic staff members. During the strike, e‐mail was used as the major means of communication between the strikers. Analysis of the e‐mail messages demonstrates that e‐mail served as a secret weapon, enabling the strikers to succeed in what was presumed to be a hopeless battle.
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Pliskin et al. (1997) studied this question.
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