Helen Salisbury: “Alexa, can you do my job for me?”

I should perhaps be grateful to Matt Hancock, England’s health secretary, for his attempts—no doubt heartfelt—to reduce the workload of GPs. The latest wheeze is for the NHS website to partner up with Amazon.12 When people have a question about their health they can ask Alexa, the virtual assistant in their voice activated speakers, and the reply will be preferentially sourced from the trusted NHS site. I’m a fan of the NHS website: it’s accurate, up to date, and phrased simply, although key words don’t always land you where …