Sales promotion—playing to win?

In recent years, below‐the‐line promotion has begun to shed its “Cinderella” image, and is starting to attract the sort of marketing budgets and academic attention that was previously only given to mass‐media advertising. However, there is a general consensus that sales promotion is still neither managed effectively, nor understood thoroughly when compared to more high‐profile above‐the‐line promotion. Improving the understanding and use of sales promotion will require academics and practitioners to analyse and understand each of the very different below‐the‐line techniques and their individual merits. This article is one of two which takes a detailed look at the use of sales promotion competitions.