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Interview with Dr. Donald Berwick on the history and challenges of measuring and improving health care quality in the United States. (10:49)Download In 1999 and 2001, the Institute of Medicine published two landmark documents on health care quality and serious quality problems. Two decades later, focal progress in quality improvement is undeniable, but wholesale, systemic improvement has been hard to bring to scale.
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Berwick et al. (2020) studied this question.
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