1991 that half of 999 calls resulted in the patient being discharged with no follow Up.3Campaigns to educate the public about making more appropriate use of the service may help to reduce the burden on emergency ambulances, but with attitudes such as "It's free-why shouldn't I call an ambulance?"then perhaps the only way forward is to implement a tiered system.
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R. Persaud (1996) studied this question.
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